Frequently asked questions
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How to Book and Schedule a Driving Lesson with Yarra City Driving School:
Visit Book-Online:
Go to the Book-Online section on our website.
Enter your Victorian postal code (4 digits).
Choose your preferred transmission type (automatic or manual).
Find Driving Instructors:
Browse available driving instructors.
Click on “Profile” to view coach details.
A: Quick Booking
Choose a 60-minute option: Driving lessons, Driving test, After-hours Driving Lessons, or Refresher lessons.
B: Detailed Booking
Click 'Booking' or 'More Information' for individual sessions or package details.
Select your booking needs: Driving Lessons, Driving Test, Refresher Lessons, After-hours Driving Lessons.
Click "More Information" to choose the desired option.
If no results appear, contact us for assistance.
Select Session Type:
Choose your booking needs: Driving Lessons, Driving Test, Refresher Lessons, After-hours Driving Lessons.
Click 'More Info' to choose your desired option.
Session Duration:
Choose the session length: 45 minutes, 60 minutes, 90 minutes, 120 minutes.
Click "More Info" for more details.
Explore Lessons and Packages:
View available packages and prices: Beginner, Advanced, Intensive.
Click "Availability?" to check options.
If not registered, create an account for future bookings.
Fill in your information for convenience.
Check Availability and Choose Date:
Choose your desired date and time, then click 'Next'.
Include your learning experience and any special requests (optional).
Click the box for an SMS reminder 24 hours before your session, then click 'Add to Cart'.
Payment Options - How to Pay:
Choose Package:
If you haven't purchased a package yet, click "Choose Package."
Complete the selection and payment process.
Return to confirm the reservation process or benefit from it later.
Existing Plan/Package:
If you already have a plan or package, find it in the options.
Select the plan and use it for payment.
Click “Book Now.”
Pay for One Session:
For a single session, choose "One Session."
Click “Pay Now.”
Add More Sessions or Use the Entire Package:
To add more sessions, click "Add to Cart."
Once all sessions are added, click on "View Cart."
Checkout:
Complete the checkout process for payment.
Payment Options:
Choose your payment method: Credit/Debit Cards, PayPal, Afterpay, Klarna, Laybuy, Promo code, Gift Card.
Follow prompts to complete the transaction.
Utilizing your Gift Card is a straightforward process. Here's how you can do it:
1. When booking your driving lesson, you'll come across an option labeled 'Redeem a gift card'.
2. Click on that option, and a field will appear where you can input your unique code.
3. After entering the code, click on the 'Apply' button.
Once you complete these steps, your Gift Card credits will be automatically applied to the total amount at checkout. You'll observe the corresponding discount or credit reflected in your purchase.
Confirm Booking:
Review & place order
Click 'Continue.'
Receive SMS and email confirmation.
Important Notes:
Reschedule or cancel 48 hours before the booking.
Navigate to your account.
From your own online dashboard, you may manage existing lessons (reschedule/cancel) and book new ones via 'My Bookings'. Please double check this to ensure your lesson is scheduled and booked. You can log in at any moment.
For assistance or questions, contact us at 0415444488 or use live chat during the appointment.
- 02
To create an account with Yarra City Driving School, follow these steps: 1. Go to the Yarra City Driving School website and click on the logo in the top right corner. 2. Select "Log In" and then click "Sign Up." 3. Fill in the required information to register your account. 4. Verify your account through the confirmation email. 5. Log in to your account and navigate to "My Account" to complete the setup. 6. Enter, review, and edit your personal details as needed, then click 'Update Info.' After completing these steps, you'll receive a confirmation email with your account details. For assistance, contact us via WhatsApp, email, or phone at +61 415 444 488.
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Rescheduling or Canceling Your Driving Lesson: A Simple Guide
To reschedule or cancel your driving lesson, follow these steps:
Visit My Bookings:
Go to the "My Bookings" section to view your scheduled appointments.
Options for Your Appointment:
Click on the specific appointment, and three options will appear:
Reschedule: Allows you to choose a new date and time.
View more details: Provides additional information about the appointment.
Cancel: Initiates the cancellation process.
Rescheduling:
Click 'Reschedule' to view available dates and times.
Select a suitable time and date, then click "Reschedule."
Confirm your choice in the popup by clicking 'Confirm.'
Note: Clicking 'Back' halts the rescheduling process.
Canceling:
Click 'Cancel,' and a confirmation box will appear.
Click "Yes" to confirm the cancellation.
To go back, click "No."
By following these simple steps, you can easily manage your driving lesson appointments. If you encounter any issues or have questions, feel free to reach out for assistance. Safe and happy driving with Yarra City Driving School!
- 04
Quick Rebooking Guide for Your Driving Lesson
To swiftly rebook your driving lesson, follow these steps:
Access 'My Bookings':
Sign in to your account and open 'My Bookings.'
Select 'History':
Navigate to the 'History' tab to view your previous bookings.
Choose 'Book Again':
Click on 'Book Again' for the lesson you want to rebook.
Note: The same type of lesson will be booked again.
Choose Date and Time:
After clicking 'Book Again,' select a new date and time. Click 'Next' to proceed.
We understand schedules change, and we aim to provide flexibility. Manage your bookings through your online account, allowing you to cancel, reschedule, and add lessons.
Cancellations and Rescheduling:
Reschedule or cancel 48 hours before the booking.
We wish you safe and happy driving with Yarra City Driving School. If you have any questions, feel free to reach out.
- 05
We provide a range of payment options tailored to your preferences:
Credit/Debit Cards:
Our primary and preferred method for quick and secure transactions.
Afterpay:
Convenient installment option allowing you to spread the cost of your lessons.
Laybuy:
Another installment choice for flexible payment over time.
PayPal:
Securely complete transactions using your PayPal account.
Klarna:
An additional payment option for added flexibility.
E-Gift Card - Yarra City Driving School:
Redeemable for lessons and services with us.
Promo Code - Yarra City Driving School:
Enter your promotional code for any applicable discounts or special offers.
Earn points for various actions, such as ordering a plan, booking sessions, signing up, and more.
Redeem points for rewards like discounts on future lessons.
Choose the payment method that suits you best, and don't hesitate to reach out if you have any questions or need assistance with our rewards program.
- 06
If you encounter a technical issue on the Yarra City Driving School website, try the following steps: 1. Reload the page by pressing F5 (Cmd + R on a Mac) or clicking the refresh button. 2. Re-enter the URL into your address bar and press Enter. 3. If the issue persists, wait a few minutes and try again. If the problem continues, please contact our support team at info@yarradrive.com.au or call +61 415 444 488 for assistance. For more details, visit our My Bookings dashboard: https://www.yarradrive.com.au/account/my-bookings.
- 07
If you miss a scheduled driving lesson, please contact us as soon as possible. Depending on our policy, you may be able to reschedule or book a new lesson. Note that there may be fees associated with missed lessons. For more details, visit our My Bookings dashboard or contact us at info@yarradrive.com.au or call +61 415 444 488. Please review our cancellation policy for more information.
- 08
To view your upcoming driving sessions, log in to your account on the Yarra City Driving School website, and navigate to 'My Bookings'. Here, you will see a list of all your scheduled lessons with their respective dates and times.
🔗 Access My Bookings dashboard:
https://www.yarradrive.com.au/account/my-bookings
- 09
Yes, you can cancel a driving session. Log in to your account, go to 'My Bookings', select the lesson you want to cancel, and click 'Cancel'. Confirm the cancellation to complete the process. Please note that cancellations should be made at least 48 hours in advance to avoid any fees. 🔗 Access My Bookings dashboard:
https://www.yarradrive.com.au/account/my-bookings
- 10
You can manage your driving lesson bookings through your learner account. Here's what you can do: ✅ View Upcoming or Past Lessons – Switch between booked and completed lessons. ✅ Reschedule or Cancel – Make changes to upcoming bookings (must be done at least 48 hours in advance). ✅ Rebook Past Lessons – Click “Book Again” next to a previous lesson to repeat the same type of session. This self-service panel gives you full control of your lessons, including managing times and viewing any packages you’ve purchased. For assistance, contact us at info@yarradrive.com.au or call +61 415 444 488. Visit our My Bookings dashboard for more details.
- 11
📝 To Make a New Booking
Visit the booking page: https://www.yarradrive.com.au/book-now
Select your transmission type – Manual or Auto
Enter your Victorian postcode and click “Check”
Browse available instructors in your area
Choose your preferred lesson duration – 45, 60, 90, or 120 minutes (You can also choose After-Hours sessions if you need flexibility), Click “Profile” to view the instructor’s details, or “More Info” .
Select a date and time that suits you, and complete the booking process
Once a time is selected, the user proceeds to payment: Choose Single Session Or select from available packages
The user completes the booking and manages lessons through the "My Bookings" dashboard.
- 12
How can I check prices and available instructors❓
You can easily check current lesson prices and see which instructors are available in your area — no login or account required.
Just follow these steps:
Visit our booking page: 👉 https://www.yarradrive.com.au/book-now
Select your transmission type (Manual or Auto)
Enter your Victorian postcode and click “Check”
A list of available instructors in your area will appear. You can click “More Info” to explore lesson types, pricing, and after-hours options.
Continue through the flow to view:
Single sessions & discounted packages
Instructor profile
Total prices before booking
📅 To check availability and book a specific time, you’ll need to create an account or log in. This ensures your booking is linked to your learner profile and gives you access to manage upcoming sessions through the “My Bookings” dashboard.
🧾 Everything is visible upfront — so you can compare and book with confidence, all in just a few clicks.
- 13
Yes, you can! To check for an earlier time or reschedule your current lesson, simply log in to your My Booking portal:
There, you can view all available time slots and move your lesson to an earlier one if available.
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We offer flexible lesson options including 45, 60, 90, and 120-minute sessions. Package options are also available for multiple lessons. You can view and book directly through our booking system here:
- 19
The booking process is simple:
Choose your session type – Select either a Normal Session or an After-Hours Session.
Pick your session length – Choose from 45, 60, 90, or 120 minutes.
Schedule your lesson – Click Next to select your preferred date and time.
Select payment option – At the end of the booking form, choose to pay for a single session or purchase a package of 5, 10, or 20 sessions.
FIND A DRIVING INSTRUCTOR
Booking Service warranty!
There won't be any charges if your driving session booking isn't completed.
ENJOY FEE-FREE BOOKINGS
Get a seamless booking experience for driving lessons or test drives with our user-friendly online system. Check instructor availability, prices, and package deals by entering your area's post code. Plus, enjoy fee-free bookings for driving lessons and tests. Schedule your hassle-free session now!
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QUOTE FOR ORGANIZATIONS OR BUSINESSES
As your trusted partner, we're here to support your organization's success. To ensure we meet your unique needs, we invite you to request a quote for our services. At Yarra City Driving School, we take pride in delivering exceptional solutions tailored to your requirements. From people development to comprehensive support, we're dedicated to serving you. Requesting a quote is easy - simply fill out our quote request form. We value transparent communication and collaboration, as we believe they are key to our mutual success. We're excited to understand your goals and contribute to your organization's growth with outstanding solutions. If you have any questions or need further assistance, please don't hesitate to reach out.
TAILOR YOUR DRIVING JOURNEY
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